Service & Operations Planning

SYSTRA’s expert knowledge of multi-modal service planning allow for the seamless development of service plans/schedules, travel times, operating statistics and vehicle requirements.  SYSTRA has assisted agencies in preparing Fleet Management Plans which highlight existing and future fleet requirements, system expansions, maintenance and overhaul programs, and procurement strategies.

Representative Projects: 




Caltrain Operations & Maintenance Contract
San Carlos, California


Caltrain commuter rail service is provided between San Francisco and San Jose, with weekday commute-hour service to Gilroy. Caltrain operates almost 100 trains each weekday, including approximately 25 Baby Bullet express trains. During off-peak hours, local trains run from San Francisco to San Jose, serving all regular stations.

Caltrain is managed and funded by the Peninsula Corridor Joint Powers Board (JPB) comprised of San Mateo County Transit District (SamTrans), the Santa Clara Valley Transportation Authority, and the City and County of San Francisco. The JPB currently contracts with Amtrak for the operation and maintenance of Caltrain service. SYSTRA was selected by the JPB to perform railroad business, operations, and planning support projects on an on-call basis.

Under this task order, SYSTRA evaluated the JPB’s current operating and maintenance (O&M) agreement with Amtrak and recommend potential changes for a future O&M contract procurement. SYSTRA’s work scope included developing the project budget and schedule, reviewing previous Caltrain procurements of O&M services, reviewing current O&M contracts and budgets, and conducting reviews of all maintenance program requirements and operational needs for track and right-of-way, stations and facilities, bridges and tunnels, locomotives and cars, signals and communications, maintenance facilities, train service standards, operating schedules, customer satisfaction, and security and safety elements.

SYSTRA summarized key requirements, performance responsibilites, and operational needs by discipline, and interviewed Caltrain managers regarding issues to be considered in a new procurement. SYSTRA also evaluated the alternative of direct operations by Caltrain. SYSTRA reviewed the experiences of other U.S. and international agencies in recent O&M procurements. The final product of this project was a detailed outline of a new operations and maintenance request for proposal and an accompanying PowerPoint presentation.
SYSTRA SERVICES:
Planning
Operations Analysis
Operations Planning
Operations Simulation